Fully-Managed IT Services

Complete range of Cloud and On-Premise IT services for your business

Andorix OnePort

Digital Services

Andorix provides businesses and tenants of buildings with access to a suite of enterprise-class managed IT services in the areas of application integration, infrastructure and network management, data protection and storage, and IT resource solutions for on-premises and cloud networks.

Andorix provides clients with direct connection to our leading edge tape backup utilities on our proprietary storage area network (SAN). Robust and scaleable backup resources are maintained in internet data centers connected through the SAN infrastructure. Customers’ systems connect directly into our SAN with no load or disruption to your LAN and WAN connections. Backup is invisible to your users and network services.  This setup allows Andorix to provide industry-leading backup and restore times back by a 100% data recovery SLA to ensure you can access your data at all times.

In the event of a disaster, Andorix provodes fully managed Disaster Recovery and Business Continuity services that features the fastest achievable RTO and RPO benchmarks to ensure business can resume operations quickly and efficiently.  This is made possible through intelligent multi-vendor and multi-site unified storage management with rapid warm site recovery of mission-critical applications.

Andorix provides proactive maintenance of your entire IT environment, including server, storage, network and application, whether your infrastructure is on-premise or on the cloud. Andorix also provides 24/7 monitoring of customer resources that can be configured with onsite installation or completely remote tools with appropriate data connections in place for polling/managing devices.

 

Andorix helps businesses leverage the cloud by mapping out the path from their own network to the hyperscale cloud platforms, including AWS, Google Cloud, Microsoft Azure.  Depending on customer preferences, Andorix will either create a VPN or a private point-to-point network from their own facility to the data center where the cloud providers are located, allowing for high-speed access to the cloud.

Managed Backup and On-Demand Storage

Andorix provides clients with direct connection to our leading edge tape backup utilities on our proprietary storage area network (SAN). Robust and scaleable backup resources are maintained in internet data centers connected through the SAN infrastructure. Customers’ systems connect directly into our SAN with no load or disruption to your LAN and WAN connections. Backup is invisible to your users and network services.  This setup allows Andorix to provide industry-leading backup and restore times back by a 100% data recovery SLA to ensure you can access your data at all times.

Disaster Recovery and Business Continuity

In the event of a disaster, Andorix provodes fully managed Disaster Recovery and Business Continuity services that features the fastest achievable RTO and RPO benchmarks to ensure business can resume operations quickly and efficiently.  This is made possible through intelligent multi-vendor and multi-site unified storage management with rapid warm site recovery of mission-critical applications.

Cloud Infrastructure Services

Andorix provides proactive maintenance of your entire IT environment, including server, storage, network and application, whether your infrastructure is on-premise or on the cloud. Andorix also provides 24/7 monitoring of customer resources that can be configured with onsite installation or completely remote tools with appropriate data connections in place for polling/managing devices.

 

Cloud OnRamp

Andorix helps businesses leverage the cloud by mapping out the path from their own network to the hyperscale cloud platforms, including AWS, Google Cloud, Microsoft Azure.  Depending on customer preferences, Andorix will either create a VPN or a private point-to-point network from their own facility to the data center where the cloud providers are located, allowing for high-speed access to the cloud.

We take care of your entire IT infrastructure, whether on-premise or on the cloud, so you can focus on running your business.

Service Features

Fully Managed

From IT assessment to project implementation and on-going management, all digital services provided by Andorix is fully-managed and custom tailed to your specific need to give you complete peace of mind.

Evergreen Technology Refresh

Continuous review and refresh of IT infrastructure services to ensure your organization is up-to-date with energy-efficient resources.

Guaranteed SLA

All services are covered with a service guarantee based on uptime and/or response time as defined in the customer agreements.

24/7 Monitoring

Continuous monitoring and management of all servers and application, including disk space, CPU utilization, network, memory tracking and service uptime with alerting to first-line and second-line support groups.

KPI Measurement and Reporting

Andorix identifies Key Performance Indicators for all the services offered, and measures performance as well as response time to support requests.

Advanced Security

From network managed services to data storage and protection, Andorix utilizes the most advanced security practices to ensure your information is not compromised.

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